Privacy Policy
Last updated: 20 February 2026
1. Who We Are
Vitakraht ("we", "us", "our") is operated by Vitakraht B.V., a company registered in the Netherlands (KvK 58291734). Our registered address is Kerkstraat 94, 1017 GD Amsterdam, Netherlands. For privacy-related enquiries: letter@vorlaxenphkhepar.world.
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and the Dutch Implementation Act (Uitvoeringswet Algemene verordening gegevensbescherming, UAVG).
2. Information We Collect
When you use our website or place an order, we may collect:
- Name and email address
- Delivery address and city (if provided)
- Order details and payment information (processed securely via our payment provider)
- Technical data: IP address, browser type, pages visited (via cookies)
- Communication records if you contact us by email
3. How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Communicate about your order or enquiry
- Comply with legal obligations
- Improve our website and services (analytics, anonymised)
- Send you marketing communications, only with your explicit consent
4. Legal Basis for Processing (GDPR)
We process your data on the following legal bases:
- Contract performance – to process and deliver your order
- Legal obligation – for tax and accounting records
- Legitimate interest – to improve our services
- Consent – for marketing emails and non-essential cookies
5. Sharing and Disclosure of Information
We do not sell your personal data. We may share it with:
- Shipping partners (e.g., PostNL) for delivery purposes
- Payment processors (secured, PCI-DSS compliant)
- IT service providers (hosting, email) under data processing agreements
- Authorities if required by law
6. Data Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction. This includes secure transmission (e.g. HTTPS), access controls, and agreements with processors that handle data on our behalf.
7. Your Rights and Options
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing or request restriction of processing
- Request data portability
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, AP) at autoriteitpersoonsgegevens.nl
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
8. International Transfer of Data
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
9. Data Retention
We retain personal data only as long as necessary for the purposes described above. Order and payment data are retained for 7 years in line with Dutch fiscal and accounting obligations (Algemene wet inzake rijksbelastingen). Marketing and consent-based data are deleted when you withdraw consent or when they are no longer needed.
10. Children's Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
11. Third-Party Services
We may use the following third-party services, which have their own privacy and cookie practices:
- Google Ads (conversion tracking and remarketing) – to measure ad performance and show relevant ads. You can manage ad settings at adssettings.google.com.
- Google Analytics – to analyse how the site is used (anonymised where possible). Opt out: tools.google.com/dlpage/gaoptout.
- Google Maps API – if we embed maps, Google may collect data per its privacy policy.
12. Use of Cookies
We use cookies and similar technologies. Please see our Cookie Policy for full details.
13. Policy Updates
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. We encourage you to review this page periodically.
14. Contact Information
To exercise your rights or for any privacy-related questions, contact us at: letter@vorlaxenphkhepar.world or in writing to Kerkstraat 94, 1017 GD Amsterdam, Netherlands.